Bemana is searching for a Customer Service Representative for an independent insurance agency with offices in Metairie and Mandeville, LA.


•Requires Personal Lines Insurance License (Personal Lines and/or P&C)

•Enrollment in education program

•Must maintain license through continuing education

•Computer literacy

•Basic knowledge word processing (MS Word)


•Establish and maintain producer and client confidence

•Individual performance and team work contribution to achieve maximum unit productivity without errors and omissions

•Answer incoming calls and handle customer requests

•Issue evidences of insurance, auto I.D. cards

•Handle daily correspondence through AMS form letters or compose letter for approval of AE/Manager

•Send endorsement requests to company

•When received, check endorsements for accuracy and forward to insured

•Work daily mail

•Activity (suspense) documentation and follow-up

•Run MVR’s, Clue, Score, etc

•Assist Account Executive as needed

•Enter applications and/or schedules in AMS

•Be available for possible cross-training

•Handle special projects as assigned


•Benefits begin after 30 days employment and 1st of the following month (Medical, Dental, Vision, Short-Term Disability, Flexible Spending Account (Medical/Dependent Care), Health Savings Account, Voluntary Life, Cancer and Critical Illness)

•Agency pays $50,000 of Life insurance, Long-Term Disability & AD&D per employee

•Agency matches 50% up to 4% in 401k

•Paid Time Off (PTO) can be used after 30 days of employment (1-5 years 16 days, 6-9 years 19 days, 10+ years 23 days)

•Flex Fridays (26 Fridays per year – every other Friday off) begins after 90 days of employment

Application Process

If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.

If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.

About Bemana

Bemana provides recruitment services to companies in the equipment and industrial sectors while also helping job seekers advance their careers with companies that share their values. Through a rigorous selection and interviewing process, we are focused on growing companies with employees that are committed to their mission and passionate about their products and services.

Welcome to Bemana and we look forward to getting to know more about you.

Referral Program

Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we’ll send you a check if they get hired. Terms & conditions apply.

Submit your resume

  • Max. file size: 8 MB.
  • Drop files here, or browse
  • This field is for validation purposes and should be left unchanged.